FAQs

📦What types of products does Zentavix offer?

We offer a wide range of household essentials including Living Room furniture, Kitchen gadgets, Garden accessories, Bedroom comforts, Retro & Modern Tech, and smart Home Organization solutions.

🇺🇸 Do you ship within the USA?

Yes! We ship all over the USA. Delivery times typically range between 5 to 10 business days, depending on the product and your location.

💳 What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure checkout options available at Shopify checkout.

🔁 What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be unused, in original packaging. Please refer to our Return Policy page for more details.

🔍 How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can monitor your shipment status in real-time.

🛠 What if I receive a damaged or wrong item?

Please contact us within 48 hours of receiving the product with clear photos at talebsaidn@gmail.com, and we will assist you with a replacement or refund.

✉️ How can I contact customer support?

You can email us anytime at talebsaidn@gmail.com. We aim to respond within 24 hours on business days.